One hour is 65 minutes in length. The 5 minutes bonus is for greeting/computer setup.
It is the student's responsible to be on time for their session to prevent loss of teaching time.
2) Session Cancellations:
24 hours notice (Click here to cancel your appointment) must be given prior to the session to avoid losing the hour credit. If the students do not attend any scheduled session, they are not entitled to a refund or individual make-up session